PSEICT

Public Sector Enterprise ICT

7 November 2017

Victoria Park Plaza

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PROGRAMME

Session ONE – The Transformative Potential of ICT for Public Sector Innovation, Reform and Improved Service Delivery

The morning session explores:

  • Embracing technology to deliver high quality public services
  • Cross Sectoral Case Studies and Industry Perspectives
  • Aligning Strategic Change and Operational Efficiency with delivery of public sector ICT
  • New Ways of Working Across Government; Working in Partnership Across the Public Sector
  • Cultivating Digital Skills, Leadership and Talent
  • Future-proofing IT Spending
  • Exploring disruptive technologies like Cloud, Mobile and IoT for more efficient and responsive public service design and delivery
9.15
Chair’s Opening Address

David Bicknell, Editor, Government Computing

9.35
Staying Ahead Of The Game – What Next For IT And Digital Services In Government?

Darren Bassett, Deputy Director of IT Delivery, Department for Education

Everybody is talking about moving to cloud. Many organisations are doing it. But, when we are all busy implementing technology change and digital transformation, how do we maintain a leading edge?
This address will set out what the Department for Education is doing to develop future talent and capability and how it has put in place a delivery model that provides user-centric services.

9.55
A Framework for Digital Change

Max Elliott-Massouras, Principal Architect, Eduserv

This session will explore:

  • What are councils doing to embrace the digital opportunity?
  • 5 elements to drive digital change
  • Examples in practice
10.10
The Future Of Digital – How Technology And Smart Machines Are Changing The World.

Calvin Dudek, Head of Data Science Innovation, Department for Work and Pensions

There is a lot of excitement about artificial intelligence (AI) while at the same time new interfaces and platforms like virtual reality (VR), augmented reality (AR) and conversational interfaces are on it’s rise.
In this presentation, Calvin Dudek will talk about recent trends in world of digital and technology as well as about his research and work in the innovation team at DWP.

10.30
#DigitalWigan

Alison Mckenzie-Folan, Deputy Chief Executive, Director Customer Transformation, Wigan Council

Here in Wigan we are passionate about everything digital. Wigan is ambitious in terms of developing a true digital borough and ensuring everyone enjoys the power of digital – this is important to deliver our priorities for economic growth and thriving communities. We want to make the borough as digital as possible with businesses and residents that are confident online who are exploiting their digital potential. Wigan Council are winners of the LGC Digital Council of the Year 2016 and Digital Leaders Digital Council of the Year 2016 – we are proud to share our #digitalwigan jouney so far.

10.50
Questions to the Panel of Speakers
11.00
Morning Refreshment Break and Networking Served in the Exhibition Area
11.30
Journey to the Cloud at Derby City Council

Nick O’Reilly, Head of ICT, NHS Business Services Authority (formerly Director of Digital at Derby City Council); Vice President, SOCITM

Derby City Council has been a journey to adopt a cloud first approach to the delivery of more agile, flexible and easier to scale IT that can better adjust to the still uncertain needs of the Council as austerity bites. This has involved developing a new Target Operating Model using SIAM concepts, designing the right cloud environment, selecting an implementation partner and of course moving to the cloud. The initial plan was ambitious targeting 75% of systems to be cloud hosted; in parallel ending a 7 year outsource contract with a more traditional service models. Like any major change there have been challenges on route but Derby have achieved a cloud first approach, initially IaaS but with SaaS and PaaS to follow.

11.50
London Super Cloud – The Benefits for the Public Sector and its application outside London

Sean Green, Service Head of ICT, Customer Access and Transformation, London Borough of Tower Hamlets

The connectivity of public sector networks long talked about but not easily achieved. London Grid for Learning has a unique proposition to join up networks for public sector organisations based on high speed fibre networks that it provides to schools inside and outside London.

12.10
Questions to the Panel of Speakers and Delegate Movement to the Seminar Rooms
12.15
Seminar Sessions
13.00
Networking Lunch Served in the Exhibition Area

Session TWO: Sharing Best Practice on New Technologies and Working Practices

14.00
Chair’s Afternoon Address

David Bicknell, Editor, Government Computing

14.05
Governance in an Agile World – the NES Digital Transformation

Christopher Wroath, Director of Digital Transformation, NHS Education For Scotland

Two years into the NHS Education for Scotland (NES) digital transformation this presentation highlights the unchanging role of governance in NES while implementing the Agile development methodology but the significant changes in the culture, controls and supporting artefacts necessary to provide the assurances needed by organisations working in the Public Sector.

14.25
How We’re Achieving Digital By Default

Ruth Woodbridge, Digital Manager, Staffordshire County Council

Expectations are higher than ever, and continue to grow. Residents expect local government to keep up with digital service in the private sector. This presentation explores the challenges that we all face in the current digital age and how Staffordshire County Council is trying to overcome them:

  • Keeping up with expectations and demand
  • In-house versus 3rd party
  • Digital skill sets
  • Adopting agile in a public sector environment
  • Assisted self-service and the future
14.40
Agility Is Key To Transforming The Delivery Of ICT Services – A Case Study From British Business Bank

Prasad Bangalore, IT Director, British Business Bank

We all know that ICT transformations can be delivered more effectively, efficiently and cheaply using Agile approaches. But how can the delivery of services be achieved in a small, dynamic, multi-faceted financial services environment reliant on multiple external partnerships? Prasad will discuss his approach to delivering successful strategic and operationally-effective services to rapidly meet both the regulatory and changing needs of the British Business Bank.

14.55
How Digital Services Are Driving Citizen-Centred Care

Nick Hopkinson, Chief Information Officer, Devon Partnership NHS Trust

In the 21st century the ‘modern consumer’ expects to be in control. To order what they want, when they want it, from any device, to consume content when they choose, to feedback directly and with an immediate response. So how can the 20th century institutions of our health and care system operate in such an environment? Will services designed as digital by default disenfranchise those on the wrong side of the digital divide? How are digital services enabling our health and care professionals to work together in ways that are focussed around the individual citizen rather than the NHS Trust or Council? In this talk we look at how health and care providers are embracing digital technology and skills and what this means for the individual and the services that they receive.

15.10
Questions to the Panel of Speakers
15.20
Afternoon Networking and Refreshments served in the Exhibition Area
15.50
Delivering More Efficient And Effective Ways Of Working

Phillippa Tasselli, Head of IT Services, Food Standards Agency

This presentation explains how the Food Standards Agency has delivered more efficient and effective ways of working through embracing technology and how we are now driving and developing the wider use and benefits.

16.05
Using Data And Analysis To Advance The Edge Of What Is Possible

Joan Ogbebor, Assistant Account Manager, Her Majesty’s Inspectorate of Constabulary

Joan will be presenting her HMIC experience on the importance of data and using data analysis and ICT to drive performance effectively, efficiently, legitimately and with integrity as a leading organisation.

16.20
A Holistic Approach to Security

David Deighton, Chief Enterprise Architect, Birmingham University

Far from being tranquil ivory towers, universities are very much in the front line for cyber security due to their open environments and the wide range of threats and conflicting stakeholder interests. This session will focus on the current state across the sector, the challenges that lie in wait and the issues and concerns associated with meeting them.

16.35
Questions to the Panel of Speakers
16.40
Closing Remarks from the Conference Chair
16.45
Conference Close, Delegates Depart

Please note:
Whitehall Media reserve the right to change the programme without prior notice.