Applications Portfolio Manager, Surrey County Council
Tahiana Jefferis has worked at Surrey for 17 years, and is the Enterprise Applications & Portfolio Manager which provides services to both Surrey County Council and East Sussex County Council under a partnership with Orbis that includes over 100 applications, including the SAP portfolio. Mrs. Jefferis was part of the SAP implementation team in Surrey and has provided support to all of its customers for over 13 years. Mrs. Jefferis has led several projects/improvements during these years, resulting in two SAP Quality awards winners for the UK & Ireland as well as EMEA.
Standards and Assessment Manager, National Archives
A qualified information and records manager and history graduate, Jo Moorshead has worked at The National Archives for 14 years. She has worked in a variety of government facing roles providing advice, guidance and support in information and records management. Her current role is as Standards and Assessment Manager helping to run the National Archives Information Management Assessment programme which aims to raise capability and standards in information management across government.
Jo previously worked at The Imperial War Museum where she was responsible for collecting new recorded material for their world renowned sound archive and for the promotion of the collection through publications and online exhibitions.
Director, Global Digital Technology, FCO Services
Joining FCO Services from the Ministry of Defence, Rob leads the Global Digital Technology (GDT) group. The group understands, distills and solves challenges government face on their digital journeys. His team works closely with more than 80 government partners and customers, providing access to fresh thinking to deliver better government and public services.
Rob’s focus in 2017/18 is a continuous aim to deliver excellence to existing customers – enhancing their services and developing a culture of transformation – and innovation through GDT’s Transformation Hub.
Areas such as Big Data, the Internet of Things, secure document handling, communications, persistent wide area surveillance, open source, social media, secure communications and the patterns of life, are being addressed in collaboration with a range of trusted technology companies.
Dr Bhaskar Dasgupta
Chief Operating Officer, UK Export Finance
Bhaskar Dasgupta is the Chief Operating Officer (COO) of UK Export Finance (UKEF), the UK’s export credit agency. As COO, he leads UKEF’s operations and business management, technology, operational risk, directing digital transformation and change programmes.
Before joining UKEF, Bhaskar was COO and Programme Director at HSBC, where he was responsible for the sales and business development of a wide range of divisions, from Global Forfeiting and Risk Distribution to Cash Management.
He has an MBA in Finance and IT and PhDs in Politics and Terrorism, King’s College London and Computational Finance and Artificial Intelligence, Manchester Business School.
Bhaskar is a visiting professor at universities around the world, Business Advisor at Enactus, a non-profit organisation dedicated to inspiring students to improve the world through entrepreneurial action, and sponsor of DISHA, an orphanage in India.
Head of User Experience at Department for Work and Pensions (DWP)
Ben has over 15 years’ experience working on products and services for many different organisations. Working extensively with not-for-profit, charity and arts organisations, as well as startups in the UK. He has spent the last 3 years working in the UK government, most recently leading the design team at the Department for Work and Pensions (DWP).
Ben has spent much of his career making sure that user research is a part of the design process and agile delivery teams. More recently he’s been especially interested in helping establish design leadership within large organisations, looking at how design can influence company culture and ultimately the products and services we deliver.
Dr Mark Thompson
Strategy Director, Methods Group and Senior Lecturer in Information Systems at Cambridge Judge Business School
Mark Thompson has 22 years’ experience in public sector ICT. He is Senior Lecturer in Information Systems at Cambridge Judge Business School, Visiting Professor at Surrey Business School, Strategy Director at Methods Group, specialists in digitally-enabled public services, Board Member of Digital Leaders, and recent Board Member of Intellect/Tech UK.
He has published in several top-tier IS and organisation journals including Organization Science, Academy of Management Review, Journal of Management Studies, Information and Organization, and Information Technology for Development, and is a reviewer for over 16 journals. Mark is acknowledged as one of the architects of government’s shift towards Open systems, and is a frequent contributor to columns and/or chair of panels and conferences on Digital public services. His co-authored book, Digitizing Government, was published in 2014.
Head of CivTech ® at the Scottish Government
Alexander has worked in the Digital Directorate of the Scottish Government for the past three years. His current role is as architect and Head of CivTech® – a ground-breaking programme whose mission is to drive daring, ingenuity and innovation within the public sector, delivering better public services, and providing economic development opportunities. Previous roles included running number of government tech procurements. Before moving back up to Edinburgh he spent eight years in London, six of which were spent growing his own digital creative agency delivering ‘super shiny’ web apps for Google, PayPal, Sony Ericsson, McDonald’s, Adobe and other leading brands. He is massively passionate about the benefits of digital transformation in the public sector which leads to better value services that make our lives better.
Director of Digital Transformation Value for Money, National Audit Office
Max leads the National Audit Office’s value for money audit of digital transformation. Recent work covers digital skills across government, lessons from major service transformation in government and reviews of major departmental programmes such as Universal Credit.
Before joining the National Audit Office, Max was a strategy consultant with McKinsey & Company in London and has worked in the in the logistics, retail, climate finance and health sectors.
Head of Information Assurance, Driver and Vehicle Standards Agency (DVSA)
Paul previously worked in local government, centred on democratic services and information management. Within DVSA, Paul has led the Information Assurance and Security, Information Management, Management Information, Intelligence and Service Management functions as well as playing lead roles in key IT related projects including end user computing, WAN procurement, hardware and software refresh as well is merging two separate IT infrastructures. While an IT all-rounder, Paul is particularly interested in providing assurance around the information security function and embedding this into BAU and project world.
CIO, Crown Hosting Data Centres Ltd
As CIO of Crown Hosting Data Centres Ltd, Jason brings 15 years of experience guiding and advising central government departments, public sector bodies, and national and multinational companies on how to undertake multi-sourced procurements. Specialising in the enterprise architecture of cloud and data centre infrastructure services, Jason formerly provided the technical leadership to the data centre and hosting towers of the Ministry of Justice, FITS procurement.
Jason has provided similar expert consultancy to C-level executives and technical staff alike at Atos, BBC, Century Link, EasyJet, General Register Office, Home Office, HMIC, Office for National Statistics, Reed Elsevier, Reckitt Benckiser, the Stationary Office, Siemens, Verizon and the Youth Justice Board.
Head of Corporate Services, The Pensions Advisory Service
Jonathan Kalemera is a Chartered Certified Accountant who also holds an MA in Accounting and Finance. He is a highly experienced senior management professional with wide ranging experience as Finance Director and Interim Chief Executive. He has worked in the public, private and voluntary sectors of the economy, and has experience in making these sectors work together including transferring Central and local Government services to the private sector and managing public sector services delivered in partnership with the private sector.
He has successfully managed financial and other services including IT, Estates and Procurement and has a strong track record of providing strategic direction during significant periods of change. He has had significant experience of specifying, procuring and implementing new finance systems including the development of an online purchase order system linking around 140 offices across England and Wales in 2002 when he was Director of Finance for a Non Departmental Public Body.
He has key experience on major projects and when he was Director of Finance and Performance at the London Development Agency, among other things, he developed and implemented the financing strategy for acquiring and remediating land for the 2012 Olympic Games and the relocation of individuals and businesses from that site. The total package amounted to £1.5bn including arranging a £500m loan facility which was unprecedented for Regional Development Agencies
Fraud, Error & Debt Programme Director, Department for Work and Pensions (DWP)
Joanne is a Senior Civil Servant in the Department for Work & Pensions and is currently the Programme Director for the Fraud, Error & Debt Programme. The FED Programme is included within the Government’s Major Projects Portfolio, and includes a number of critical technology, digital and business transformation projects. Joanne is the Head of the DWP Project Delivery Profession and has also been closely involved in the departments’ activities to grow digital capability. Before joining DWP, Joanne worked in the Home Office and was involved in the delivery of shared service, civil registration and immigration transformation projects. Earlier in her career she held a number of operational roles in the UK Immigration Service both in the UK and overseas. Joanne holds an MSc in Project and Programme Management and is a graduate of the Major Projects Leadership Academy.
Digital Director, The National Archives
As Digital Director, John is responsible for our digital services, enabling The National Archives to fulfil its ambitions to become a digital archive by instinct and design. His role is to provide strategic direction, transform our digital offer, and to shape and drive forward our web-based services.
Prior to this role, John was Head of Legislation Services at The National Archives where he led the team responsible for creating the legislation.gov.uk website, as well overseeing the operation of the official Gazette.
A former co-chair of the W3C e-Government Interest Group, John has a strong interest in web and data standards. He serves on the UK Government’s Open Standards Board which sets data standards for use across government. John was an early pioneer of open data and remains active in that community.
John’s academic background is in mathematics and information technology, with a degree in Mathematics and Computer Science from the University of Southampton and a Master’s Degree in Information Technology from the University of Liverpool. John recently led, as Principal Investigator, an Arts and Humanities Research Council funded project, ‘big data for law’, exploring the application of data analytics to the statute book, winning the Halsbury Legal Award for Innovation.
Chief Information Officer, Cafcass
Robert has had a two decade career in public services following postgraduate research in computational geography. Working for West Yorkshire police and children’s services in York and Leeds, initially in data management and analysis, information management and latterly IT, he has been with Cafcass for seven years. He was involved in developing new secondary schools with cutting edge technology through the Building Schools for the Future programme, leading the design and contracting for technology services across Leeds, and responsible for highly regarded records management and data collection and analysis services, and in the early days of e-government for putting key education services online.
Since joining Cafcass he has overseen IT, helping to transform the organisation’s technology and support the improvement of Cafcass from a failing service to one which has been inspected as good, with outstanding national leadership. Focusing on user needs, and flexible, simple technology, Cafcass has used technology as one of the central elements of its internal reform programme. Recognising the improvements made and the positive impact on staff of being genuinely digital by default, Cafcass has won a number of awards for flexible working as well as making significant savings in technology costs and providing staff with the tools they need to become more effective.
Head of IT Services, Food Standards Agency
Phillippa Tasselli has been Head of IT Services at the Food Standards Agency since 2012.
Phillippa has over 14 years’ experience of managing ICT services in the public sector. Her main area of expertise is supplier and commercial management, building strong internal and external relationships to deliver high quality IT services. One of her primary areas of focus is the development of the IT service to support the needs of a more mobile, flexible and digitally enabled workforce.
Chief People Officer, Cabinet Office
Rupert was appointed as Chief People Officer on 1 January 2016. As Chief People Officer, Rupert is focused on functional excellence, delivering excellent service to all of our customers, and aligning departments more closely through the use of data, evidence-based reasoning and capable and accountable centralised services. Rupert reports directly to John Manzoni, the Chief Executive of the Civil Service and Cabinet Office Permanent Secretary.
Rupert attended secondary school in Aberdeen, and graduated in Politics and Philosophy from St. Catherine’s College, Oxford. During his undergraduate degree he spent a semester interning at the US Senate. He attended Harvard Business School’s Advanced Management Program in 2010.
Rupert began his career at the Confederation of British Industry before becoming a partner in Deloitte and Arthur Anderson. Since then he has worked for Barclays Bank plc, first as Executive Management Director and then as the HR Director for Global, Retail and Commercial Banking, and at Aviva where he was HR Director and then HR Centre of Expertise Director.
Rupert joins the Civil Service from Lloyds Banking Group, where he was the Group HR Director.
Anthony Douglas CBE
Chief Executive of Cafcass (Children and Family Court Advisory and Support Service)
Anthony Douglas has been Chief Executive of Cafcass, the specialist national agency representing children and families in family courts throughout England, since 2004. Cafcass supports and represents over 150,000 children annually. He was an economist and then a journalist prior to becoming a social worker and then a social work manager in many different roles over a twenty year period. Between 1996 and 2004 he ran most local public services in two different parts of the UK. He has written 4 books on UK social care and is writing a fifth on resilience. He has been a school governor and a government adviser on specific programmes, such as youth crime, child protection policy and family policy. He is a Visiting Fellow of the University of East Anglia since 2003 and of the University of Plymouth since 2011. He has been Chair of the British Association for Adoption and Fostering (BAAF), a UK-wide charity, since 2004. He is currently a member of the Family Justice Board for England and Wales. He writes frequently for national media and journals and also lectures widely, including internationally, on leadership and management. Anthony was given a CBE in 2008 for services to family justice and adoption.