Central Government Business & Technology

9 May 2017

Victoria Park Plaza



Press release – Putting agility at the heart of government

3rd March 2017

The government’s commitment to improve its delivery of public services by introducing an Agile business culture has been welcomed by one of the approach’s leading […]

Key Milestones of the Government Digital Service

11th August 2016

Established in 2011, the Government Digital Service has spearheaded digital transformation across central government and ushered in new ways of working that are efficient, user-centric […]



Session ONE – A Modern, Skilled and Innovative Civil Service

Our morning session explores (among other topics):

  • The Efficiency and Reform Agenda
  • Using ICT to deliver and enable public sector innovation and reform
  • Embracing technology to deliver high quality public services
  • Aligning strategic change with skills
  • Building digital capabilities and harnessing digital leadership
The Conference Chair’s Opening Remarks

Dr Mark Thompson, Strategy Director, Methods Group and Senior Lecturer in Information Systems at Cambridge Judge Business School

Keynote Session
Standards Design and Assurance

Government Digital Service

Government as a Platform

Government Digital Service

People, Skills and Capabilities

Maureen Hewlett, Head of People, Capability and Workforce Management, Department for Work and Pensions

Case Study: UK Export Finance

Bhaskar Dasgupta, Managing Director and Chief Operating Officer, UK Export Finance

Ensuring Success on Major Projects

Skills gap, IT infrastructure and data quality are key concerns when it comes to implementing any technology, but especially big data. Public Sector organisations face the same big data bottlenecks that many private sector companies have started alleviating today using modern tools based on open data standards. Avoid potential pitfalls, achieve ROI and overcome the skills gap when it comes to digital transformation. Find out how one of the UK’s largest public sector organisations is improving productivity, services and preparing for the future using big data analytics.

Questions To The Panel Of Speakers
Morning Networking and Refreshments Served in the Exhibition Area
Delivering Value for Money from Digital, Data and Technology

Max Tse, Director for Transformation, National Audit Office

Technology and the better use of data present new opportunities for government to improve services and unlock potential savings. But transformation is challenging departments to work in new ways and redesign complex systems. How can government achieve value from the better use of data and technology, and ensure sustainable services in the face of financial constraints?

Case Study: National Archives

Jo Moorshead, Standards and Assessment Manager, National Archives

How Agile Enables Quicker, Smarter, Customer-focussed Services

The presentation considers the key challenges around the transformation to an ‘Agile’ way of working for the delivery of ICT projects. We focus specifically on how Agile is helping support government in its aim to deliver digital services to the customer quickly that are simpler, easier, and more accessible to use.

Questions to the Panel of Speakers and Delegates move to the Seminar Rooms
Seminar Sessions

(To view topics see Seminars page )

Networking Lunch Served in the Exhibition Area

Session TWO: Managing Strategic Change and Delivery across Government

The Conference Chair Opens the Afternoon Session

Dr Mark Thompson, Strategy Director, Methods Group and Senior Lecturer in Information Systems at Cambridge Judge Business School

Afternoon Keynote Session

John Seglias, Chief Technology Officer, Department for Environment, Food and Rural Affairs

Using Data to Improve what Government does

Tom Smith, Managing Director of Data Science Campus, Office for National Statistics

Driving Disruption and Change

Phillippa Tasselli, head of IT services at the Food Standards Agency

Sian Thomas, head of information management at the Food Standards Agency

Christina Hammond-Aziz, head of digital at the Food Standards Agency

Questions to the Panel of Speakers
Afternoon Networking and Refreshments served in the Exhibition Area
Secure by Default – A Comprehensive Approach to Securing Privileged Accounts

This presentation explores:

  • Full lifecycle management of privileged accounts
  • Tracking, monitoring and protecting against external attacks and internal malicious users
  • Analysing and detecting anomalous behaviours, quick incidence response
Driving Daring Innovation In Your Organisation

Alexander Holt, Head of CivTech ® at the Scottish Government

We explore practical lessons learned from the Scottish Government’s CivTech® programme that you can apply within your organisation. The presenter will devote particular focus to myths around procurement processes, supplier engagement and running a pan-sector collaboration space.

User Centred Design for government

Ben Holliday, Head of User Experience at Department for Work and Pensions (DWP)

The transformation of government services isn’t really about technology, it’s about people.

If the question is how we put people at the heart of service delivery in government, the answer is user centred design.

This not only means how we design services, but also how we re-shape our policy thinking, though to operating services efficiently and at scale to best meet the needs of our users.

In this talk Ben will tell his story of designing digital products and services for GOV.UK. Starting at the Government Digital Service and then leading the design team at the Department for Work and Pensions.

Questions to the Panel of Speakers
Closing Remarks from the Conference Chair
Conference Closes, Delegates Depart

Please note:
Whitehall Media reserve the right to change the programme without prior notice.