Digital activities and technology innovations are critical to achieving cost savings and unlocking efficiencies across central government. Between 2014-15, technology contributed to saving the taxpayer an estimated £1.7bn, with Government Digital Service controls on departmental spend accounting for £391m of this. With ambitious plans to transition away from legacy systems towards common technology infrastructures and shared platform services – the UK government is committed to delivering better public services for less.
The reimagining of government interaction with citizens is matched by efforts to cultivate a Civil Service that is restless about continuous improvement. While technology has helped to kick-start new conversations and new ways of working, there is still some way to go in ensuring ICT is a key enabler in transforming the way public services are designed, delivered and consumed by end-users. Whitehall Media’s 7th CGBT conference is a premier annual event dedicated to bridging the business gap between the Civil Service and technology capabilities required to build world-class services that are simpler, faster and clearer to use. The must-attend national event will bring together hundreds of key decision-makers in central government and provide a powerful platform for technology pioneers to discuss both policy and best practice required to achieve a secure, innovative and modern government.
Dr Mark Thompson, Strategy Director, Methods Group and Senior Lecturer in Information Systems at Cambridge Judge Business School